AXA and The Insurance Copilot ™
Prevention & protection at AXA
AXA agents leverage Zelros to provide their clients with personalized advice, helping them make informed decisions about their insurance needs.
+55%
Conversion ratio
+30%
cross-sell
x3
agent on-boarding time
AXA was born out of a small mutual insurer from Normandy that turned into a world leader for insurance.
AXA’s mission has always been about protection. It covers a broad range of products and services designed for individual and business clients
- Personal property (cars, homes)
- Personal liability (personal or professional)
- Life insurance (savings and retirement products)
- Health insurance
- Asset management
Hire, train, and develop agents with expertise
AXA’s goal is to streamline customer touchpoints, making interactions simple, consistent, and personalized at every channel
Provide real-time customized protection recommendations to meet customers' needs without overlooking any opportunity.
Mitigate customer risk with prevention-focused recommendations to enhance satisfaction and trust.
Empower insurance and banking agents with expert knowledge to provide comprehensive advice.
Over 6,000 users of AXA have utilized Zelros to streamline their outbound communications directly within Salesforce.
Zelros optimizes the efficiency of outbound call campaigns by ensuring consistent communication across outgoing calls and agent appointments, thereby streamlining processes and enhancing client interaction.
- Utilize AI to prioritize tasks.
- Use AI to tailor recommendations according to client needs.
- Implement a feedback loop for ongoing improvement of recommendations.
- Assisting agents with dynamic, next-best questions to capture essential client information or to initiate a discovery process for client needs.
Exceptional Outcomes
Boost Sales Performance
+55% conversion rate
+30% cross-sell
+30% cross-sell
Leverage secure AI and Gen AI
Zelros prioritizes security. We. hold ISO 27001 certification and enable safe useI for insurance players.
mprove productivity & efficiency
Zelros increases agents’ efficiency and reduce the onboarding phase from 6 to 2 months.
Watch the replay of our webinar with AXA and Microsoft on Gen AI
Video is in French; Subtitle in English is coming soon!
